BeavertonOregon.gov/DisputeResolution

What is Mediation?

Mediation is a negotiation process where a neutral third party, a mediator, helps parties work together to resolve conflict. The mediator doesn’t solve problems, but does help parties work together toward a mutually beneficial resolution. The parties have complete control throughout the process, jointly seeking the best possible resolution, while preserving important relationships. Because parties take responsibility for their own solutions, they are more likely to keep their agreements.

The Dispute Resolution Center does not handle disputes in which there is a pattern of violence or physical abuse between parties, when a party is impaired by drugs or alcohol, in cases where a person cannot adequately represent him or her self, where one party refuses to willingly participate, or where a party is unwilling to negotiate in good faith.