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Annual Web Report (2007)

This annual report from the Web Services program summarizes our major projects, initiatives, achievements, Web site usage statistics and future plans.

Mission

To provide a 24-hour “Virtual City Hall” for the citizens of Beaverton, businesses, employees of the City and local agencies for certain information & services and expand access to services via interactive e-Government applications.

Objectives

  • To promote Beaverton worldwide as a good place to live, do business and visit.
  • To be a central resource for City of Beaverton information and news.
  • To enable citizens and businesses to complete certain transactions online.
  • To improve existing informational processes for gathering, processing and distributing data coming from the Web.
  • To provide City employees with comprehensive Intranet services.
  • To implement and support the whole of the Web infrastructure (servers, security, and databases).
  • To establish and follow strategic Internet processes and procedures.

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Major Efforts

During 2007, the Web Services Program has developed new Web sites and online interactive systems. In addition to major redesign of the public departmental Web sites, creating new departmental Intranet sites and launching new Arts Commission Web site (BeavertonArts.org), several mid-size and large e-Government applications and sites were made available. Some of the major Web projects completed include:
  • Westgate Web Site: WestgateSale.com
  • Sustainable Beaverton Central Plan: SustainableBeaverton.com
  • Beaverton Police After-Hours Business Notification Registration
  • Beaverton City Code
  • Live and on Demand Videos for City Council Meetings
  • Event Registration System
  • Beaverton City Library Purchase Suggestion Form
  • Job Application System Upgrade
  • Neighborhood Association Committee Web sites
  • Internal Room Reservation System

In addition to Web sites and online application development, ScanAlert (HACKER SAFE) security system was implemented and security upgrades were made to the City of Beaverton public Web sites and applications.

This system tests and certifies our Web sites daily to pass the HACKER SAFE Security Scan. To help address concerns about hacker access to confidential data, the "live" HACKER SAFE mark appears on our Web sites only when they meet the HACKER SAFE standard.

Future Projects:

  • Community Gardens Online System
  • Emergency Management/CERT Public Web Site
  • Court Payments Online Upgrade
  • Web Application Security Upgrades
  • RSS (Really Simple Syndication)

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City Scores Honor for Excellent Web Site

Beaverton Web site received E-award for Excellence in E-Government

Excellence EGovernment 2006 - National Policy Research Council

The National Policy Research Council (NPRC -- www.nprcouncil.com), examined the Web presence of U.S. states, counties, municipalities and townships. Reviewers visited 11,227 established official state and local government Web sites for a variety of categories: usability, citizen responsiveness, accessibility for disabled visitors, information tools, online procurement, job opportunities, and interactive permits and payments.

Among these thousands of sites, the City of Beaverton was among the top scorers-one of only eighteen (18) to receive an A+ on its score report card.

The City of Beaverton’s excellent work in online city government serves as a model for other cities and counties in the United States in their own e-Government strategies.

Web Sites Supported

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Use of the City Public Web site—BeavertonOregon.gov

A common way of measuring Web site usage is to keep track of Page Views, Visitors and Visitor Sessions. Although similar, each of these is slightly different and, taken together, they provide a relatively accurate view of Web site usage. Page views count only Web pages, ignoring other items such as graphics. Visitor Sessions tracks the number of unique viewing sessions per visitor whether they view many pages or just one. The visitor count represents the number of unique Web users that connected to the Web site during the time period being measured.

Use of the City’s public Web site has been stable throughout 2007. There was a steady increase in page views throughout the entire year, along with a similar increase in unique visitors and visitor sessions during the same period. By November, the Web site was receiving over 242 thousand page views per month, with an average of about 8 thousand page views per day.

Unique visitors averaged about 27 thousand in January 2007, but grew to over 28,600 at the end of 2007, an increase of almost 6%. The growth in Visitor Sessions followed a similar trend, with about 44 thousand sessions in January 2007, growing to nearly 46 thousand by November 2007, an increase of 4.5%.

Other City Web sites registered similar growth trends (including Library, Police and Arts Commission).

Public Web Site - Page Views
Public Web Site - Unique Visitors
Public Web Site - Visitor Sessions

Contact Us

User comments and suggestions for improving our Web sites and applications are important to us. If you would like to send us comments, please send an email message to the Web Manager at webmanager@ci.beaverton.or.us or use our Web Assessment Survey: BeavertonOregon.gov/WebSurvey.


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