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Web Assessment Survey Results

Total Surveys Submitted: 275

Is the quality of the Beaverton Web site important to you?
Yes
267
 97.1%
No
8
 2.9%
(bars display actual numbers)

If e-Government applications which enable you to do business with the City from the convenience of your home or workplace were available, would you be likely to use such services?
Yes
266
 96.7%
No
9
 3.3%

In the future, do you think that the importance of online services will:
Increase
272
 98.9%
Stay the same
3
 1.1%

There are several benefits of using the City of Beaverton Web site. Please rate the following benefits and how important they are to you.

Web site convenience (24 x 7 availability, anytime from anywhere).
Extremely Important
232
 84.4%
Very Important
36
 13.1%
Somewhat Important
6
 2.2%
Not at all
1
 0.4%

Ability to conduct business and get information without going to City Hall (savings in time and travel).
Extremely Important
232
 84.4%
Very Important
37
 13.5%
Somewhat Important
5
 1.8%
Not at all
1
 0.4%

Having centralized, easy to find information with advanced search capabilities.
Extremely Important
245
 89.1%
Very Important
25
 9.1%
Somewhat Important
4
 1.5%
Not at all
1
 0.4%

Not having to talk on the phone or in person with City staff.
Extremely Important
201
 73.1%
Very Important
34
 12.4%
Somewhat Important
33
 12.0%
Not at all
7
 2.5%

Do you live and/or work in the City of Beaverton?
Yes
266
 96.7%
No
9
 3.3%