Web Assessment Survey Results

Total Surveys Submitted: 288

Is the quality of the Beaverton Web site important to you?

Yes 279 96.9% No 9 3.1%

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If eGovernment applications which enable you to do business with the City from the convenience of your home or workplace were available, would you be likely to use such services?

Yes 275 95.5% No 13 4.5%

In the future, do you think that the importance of online services will:

Increase 285 99.0% Stay the same 3 1.0%

There are several benefits of using the City of Beaverton Web site. Please rate the following benefits and how important they are to you.

Web site convenience (24 x 7 availability, anytime from anywhere).

Extremely Important 233 80.9% Very Important 46 16.0% Somewhat Important 8 2.8% Not at all 1 0.3%

Ability to conduct business and get information without going to City Hall (savings in time and travel).

Extremely Important 237 82.3% Very Important 41 14.2% Somewhat Important 9 3.1% Not at all 1 0.3%

Having centralized, easy to find information with advanced search capabilities.

Extremely Important 249 86.5% Very Important 27 9.4% Somewhat Important 11 3.8% Not at all 1 0.3%

Not having to talk on the phone or in person with City staff.

Extremely Important 205 71.2% Very Important 41 14.2% Somewhat Important 34 11.8% Not at all 8 2.8%

Do you live and/or work in the City of Beaverton?

Yes 279 96.9% No 9 3.1%

 

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Web Assessment Survey

Web Survey Results