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Training & Events

What is the nature of conflict? What are our instincts doing to us to keep us from resolving our differences?  How can we communicate more constructively during conflict? These questions are answered in our interactive workshops where participants explore topics such as why communication breaks down, how we can build better relationships, and how to express emotions appropriately.  In addition to workshops, we can customize trainings for organizations based on their specific needs around improving internal processes, communication, and relationship building.

Upcoming Classes
Dates for 2015 workshops have not been set yet. Please contact our office at or 503-526-2523
 to be added to the mailing list for next year's workshops.

Past workshop descriptions:

Understanding the Nature of Conflict 

Conflicts occur whenever people disagree over their values, motivations, perceptions, ideas or desires. These conflicts contribute to breakdowns in communication and hurt relationships. A critical component of managing conflicts is learning to understand the nature of conflict and the instinctual and neurobiological conditions that keep them from getting resolved.  

Building Emotional Intelligence 
Emotional intelligence grows as we develop the ability and skills to recognize, understand, and use emotions successfully when managing our day- to- day interactions with others. This workshop will concentrate on the four basic core competencies of emotional intelligence: self-awareness, self-management, social- awareness and relationship management.  
Practicing Conflict Competence
This final class ties all the classes together by connecting elements of previous workshops into more practical experiences, using real scenarios of communication breakdowns. Participants will focus primarily on identifying their own conflict behaviors and styles and practice ways to reframe the conversation towards open and constructive dialogue. 

To sign up for the training, Fill out online Training Registration Form or download the PDF file.

The Dispute Resolution Center has a commitment to teach citizens about effective collaboration, group decision-making, and the nature, management and resolution of conflict, which is part of our everyday lives. We give talks and offer custom trainings to professional organizations, homeowners associations, clubs, neighborhood associations, manufactured dwelling parks, business groups, schools, etc. Please give us a call at (503) 526-2523 if we can be of service.