ADA Accessibility

Introduction

The City of Beaverton will not discriminate against qualified individuals with disabilities on the basis of their disabilities and strives to eliminate barriers that may prevent individuals with disabilities from accessing the city’s services, programs or activities.

Requesting Reasonable Accommodations

To request an accommodation, alternate formats of communication, or modification of policies and procedures to access and benefit from a city program, service, or activity, please complete the city’s ADA form, Request for Accommodations and Response, and send it to the city no less than 3 business days before the program, service, or activity, but preferably within 7 days of the program, service, or activity.

The ADA form may be sent, faxed, or emailed to the following: 

ADA Coordinator
City of Beaverton
PO Box 4755
Beaverton, OR 97076-4755
Email: ADA@BeavertonOregon.gov
Fax: 503-526-2572

Website Accessibility Reporting 

We're always trying to improve our website and we can use your help to make it better. Of course, we're most interested in fixing critical website features that are inaccessible, so if you encounter an accessibility problem on our website, please tell us about it so we can try to fix it.

  1. The best reporting method is to use our online form: apps.beavertonoregon.gov/secure/feedback.aspx. Please include the web address or URL of the page you are having trouble with along with a detailed description of the problems you encountered. Messages in the online form always gets through and you will get an automated response confirming that we got your message. 
  2. As an alternative, please send an email to webmanager@BeavertonOregon.gov, noting the web address or URL of the page you are having trouble with along with a detailed description of the problems you encountered. In some instances, emails may be blocked due to robust spam filter. If you do not hear from us, feel free to follow up.
  3. As a last resort, write a letter to:
    Web Manager
    City of Beaverton
    PO Box 4755
    Beaverton, OR 97076-4755

In your letter, please include the web address or URL along with a detailed description of the problems you encountered.

Filing an ADA Complaint

If you believe you have been discriminated by the city as an individual with a disability, you may file an ADA complaint with the city within 60 days of the alleged violation. Please send, fax, or email a completed complaint form to the following:  

ADA Coordinator
City of Beaverton
PO Box 4755
Beaverton, OR 97076-4755
Email: ADA@BeavertonOregon.gov
Fax: 503-526-2572

Appealing an ADA Decision

If you are not satisfied with the ADA Coordinator’s decision, you may appeal the decision to the HR Director within 15 days after receiving the ADA Coordinator’s decision. The HR Director shall issue a decision on the appeal within 30 days of receiving the appeal.

Title VI

View the City’s Title VI Non-Discrimination Policy.