The Dispute Resolution Center is a free and confidential service of the Mayor’s Office providing mediation, facilitation and conflict resolution education to residents of Beaverton and Washington County east of 185th Avenue.
We have been serving the community since 1988. Our staff and community volunteers are professionally trained mediators, skilled in communication and conflict resolution.
Why Use Mediation?
- Free - Our service is available at no cost to all residents of Washington County east of 185th Avenue.
- Voluntary - Participation in mediation is completely voluntary. You may end the mediation process at any time and for any reason.
- Confidential - Mediation is private and confidential, in order to encourage open, honest discussion. With very few exceptions, everything said in mediation is confidential.
- Fair -In mediation, you tailor your own solution to the dispute. If you do not think a settlement proposal is fair, you reject or modify it.
- Relationship-Oriented - Mediation finding solutions together, designed with the needs of all parties in mind.
- Fast - Mediations are usually scheduled within two weeks of the time of request. Mediation sessions last approximately two hours and most cases are resolved in one to two sessions.
- Less Stressful - The mediators will establish guidelines for communication to provide a safe place to talk. Mediations are informal and emphasize conversation, understanding, and collaborative problem solving.
- Educational - The mediation process teaches you alternative ways to handle disputes in the future.
- Successful & Satisfying -More than eight out of 10 cases reach agreement. 95% of clients surveyed would recommend mediation to someone in a similar situation.