What can we do about conflict in the workplace? How can we communicate more constructively in the heat of the moment? What techniques can be used to help a difficult conversation go more smoothly? How can we more effectively support employees experiencing conflict with others? These questions are discussed in our highly interactive two-day Mediation Skills for Mangers, Supervisors and Leads.
“This was THE BEST training I have been to in a long while. The opportunities to role play with the ”experts” was fantastic.”
“It was such a good training. Inspirational.”
“Everything our instructor taught was very applicable in both our work life and personal life. I found it valuable to learn how to “hold my ground” and to ask questions that get the point across w/o sounding offensive.”